Title companies have to keep up with the latest technology to avoid falling behind the competition. But why would you want to upgrade your technology? Just because it’s the cool thing to do? Every upgrade should be meaningful and beneficial to your clients and staff. Implementing conversational AI is one of the best decisions you […]
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Have you ever wondered how you can reduce daily tasks for your title company employees? It’s something many companies evaluate, but they often don’t have any solutions. Hiring someone isn’t always an option and clients still need their questions answered. Alanna is the solution more title companies are taking advantage of. With conversational AI texting,
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One main part of a title company employee’s job is answering client questions. The problem they can run into is they spend more time answering questions via phone calls and emails than they do working on the files themselves. This can lead to extra stress, particularly at the end of the month when trying to
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What could you do at your title company to get ahead of your competition? You might think about improving your marketing, communication, internal processes, and more. All of these factors can contribute to more efficient processes, which will give your title company an edge over the competition. But how can you implement them without hiring
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Real estate agents and title companies have a diverse range of clients. You want to provide the same high level of service to every client, but language barriers can create difficulties. Hiring a translator won’t solve the problem in the long term because they don’t speak every language. However, when you have Alanna on your
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How do you define effective communication? Many people think face-to-face is the best way to communicate, but the reality is this doesn’t happen often in the title industry. Phone calls and emails usually don’t get the job done efficiently either since immediate answers rarely occur. The emergence of conversational AI has turned heads in the
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When you think about all of the moving parts happening during a real estate closing, it’s amazing to see how it all comes together. But when you evaluate communications, data collection and everything in between, how would you rate your efficiency? Many companies don’t have the right title technology in place to be as efficient
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Title company employees are talented and skilled in their work and repetitive tasks can become boring after a while. When your employees lose their sense of engagement and simply go through the motions at work, it’s hard to get their productivity back in full force. What are you supposed to do when the phone still
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Title company employees typically have multiple responsibilities in their organization. While it might seem like you run a well-oiled machine to your clients, what is the internal vibe like within your company? Employees often believe operational efficiency could be improved to make the closing process a little smoother. A simple tool like conversational AI can
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Flexibility is an important component of successful title companies. You might have flawless internal systems in place, but if a particular client doesn’t respond well to them, then adjustments have to be made. This is all part of creating a positive client experience and making the closing process as smooth as possible. Incorporating conversational AI
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