Have you ever wondered how you can reduce daily tasks for your title company employees? It’s something many companies evaluate, but they often don’t have any solutions. Hiring someone isn’t always an option and clients still need their questions answered. Alanna is the solution more title companies are taking advantage of. With conversational AI texting, clients get their answers quickly without needing help from your employees. Think about the possibilities!
Think About How Much Time Is Spent Answering Client Questions
When you break down how long your employees spend on the phone and answering emails, the results can be eye-opening. At the low end, one hour each day equates to five hours per week, which is 260 hours per year. That’s six and a half weeks worth of answering client questions every year! This is a staggering number when you consider how much other work could be done with that time. Implementing effective title tech tools like Alanna can help recover a large portion of this time for your employees.
Stay Ahead Of Closing Day
Clients often don’t have time throughout the day to call and ask questions about their closing. But if they can text questions, a convenient mode of communication becomes open to them. This helps keep the ball rolling and reduces the chances of delays that add stress. Plus, you won’t have to send as many reminders to clients, which is just another daily task on your plate. Staying ahead of closing day might seem insurmountable right now, but after just a few short weeks of working with Alanna, being ahead of the game will become the norm.
Allow Title Company Employees To Maximize Their Skills
Arguably the best thing about Alanna’s conversational AI is how it can allow employees to maximize their skills. Imagine how many more complex tasks employees can accomplish when they have six and a half weeks of time back throughout the year. This can lead to more fulfilling days, reduce the chances of burnout, and create a better overall client experience. These are characteristics every title company should strive for, and it’s within reach when you utilize Alanna’s skills and abilities.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how Alanna can reduce daily tasks and help your employees be more productive throughout the year.