About
alanna.ai
Founded by visionary leaders and serial entrepreneurs Randall Nelson and Hoyt Mann, alanna.ai is the latest in a series of successful ventures, including RamQuest Software and PhaseWare, Inc.
Our team comprises industry experts and technical evangelists, each bringing a wealth of experience from the title industry and other leading companies including EDS, EpicRealm, MCI, and OpenConnect Systems.
Together, we are dedicated to creating pioneering solutions that streamline operations, enhance efficiency, and elevate customer experiences.
Leadership
Randall Nelson | CEO
Serial entrepreneur who has founded or co-founded several software companies, including RamQuest Software, PhaseWare, Inc, and alanna.ai.
Hoyt Mann | President
Technical evangelist with leading Dallas-based companies, including EDS, EpicRealm, MCI, OpenConnect Systems and RamQuest.
James P. Schlimmer | Advisor
Managing Partner of Cottrell Title & Escrow.
Keith Wellman | Executive Sales Director
Expert at leveraging software solutions to solve industry problems.
Brenda Nelson | Chief Financial Officer
Craig Santoli | Chief Technology Officer
Penne Hatcher | IT Director
20+ years experience in IT and the Title industry.
Stu Dunn | Lead Software Developer
Rayce Barlieb | Special Projects
With over 20 years of experience in software support and training, Rayce has helped countless customers get real value from their technology. At Alanna.ai, she now brings that same customer-first mindset to sales and marketing—supporting title professionals in finding solutions that make their work easier and more efficient.
Brad O'Conner | AI New Order Entry
Implementing AI New Order Entry Customers
Christian Kahawaii | AI Smart Forms Developer
Implementing AI Smart Forms for Customers
Kim Malcom | Implementation Manager & Customer Success
For over two decades, Kim has consistently delivered results in client care, project management, and operational efficiency. My experience spans onboarding, implementation, and consistent and compassionate team leadership, with a strong focus on streamlining processes and fostering collaborative environments. I prioritize clear communication, accurate documentation, and a pragmatic approach to problem-solving, ensuring both client satisfaction and team success. I genuinely care about my team and my clients, and it shows in my work.
Core Values
Customers First
At alanna.ai we make decisions that directly tie back to our customers' success.
High Quality
We deliver high quality software which provides measurable advantages for our customers.
Customer Support
Our customers get the absolute best customer support that we can provide.
"I view Alanna as a multi-faceted technology that my customers will appreciate using because she’s intuitive. There’s so much tech out there and it’s easy to get lost in it all. Alanna is different and I believe will help take our business to the next level."
“Alanna.ai is intuitive and easy to setup with ResWare. As a bonus, I’ve never worked with anyone that responds so quickly! When I did have questions, the Alanna team was quick to reply with in-depth answers.”