When it Comes to Enforcement, it’s not Just the Letter of the Law that Matters.

Market and regulatory influences may finally be converging to force many title agents to a reckoning on a classic struggle between “manning the phones” for customer service and putting the staff’s nose to the grindstone to get the closing done. Many title agents will quickly tell you that customer service is job one for any …

When it Comes to Enforcement, it’s not Just the Letter of the Law that Matters. Read More »

Push Ahead Of The Competition With Alanna’s Always Available Assistant

assistant

Have you ever wondered how you can stay ahead of your competition in the title industry? Many title companies use the same outdated procedures and tools instead of looking for cutting-edge title technology to take their company to the next level. With Alanna’s always available assistant, you can stand out as being an innovative and …

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Could the labor shortage be a good thing for the title industry?

Labor Shortage - Alanna.ai

One of the many strange features of the post (late-stage?) pandemic landscape has been a wide spread labor shortage. We see it in restaurants, stores, entertainment venues…just about anywhere that requires people-powered service to keep the doors open. Sadly, in many cases, those doors are closing for lack of employees.  A title agency isn’t often …

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It’s baaaa-aaack! Lender concerns about margin compression mean it’s time for title agents to get more efficient, too.

We talk frequently here about the importance of title agents making it easy for REALTORS to work with them. It’s just good business, and great marketing. This week, however, let’s talk a little bit about mortgage lenders—another major player in the process and another major source of business for agents.  It’s been quite some time, …

It’s baaaa-aaack! Lender concerns about margin compression mean it’s time for title agents to get more efficient, too. Read More »

Top 3 Complaints From REALTORS When Dealing With A Title Company

Conversational AI

No matter how busy your employees at your title company are, they have to prioritize communications from REALTORS. In many ways, REALTORS are the backbone of a title company since they often dictate which title company their clients work with. With that being said, it’s important to understand the most common complaints REALTORS have when …

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