If you’ve ever chatted with a chatbot on a website, you know how frustrating it can be to go in circles to find your answer. Most of the time it ends up going back to talking to a human anyway after wasting time. Typical chatbots don’t have a very positive reputation, but Alanna’s conversational AI …
Alanna is More Than a Typical Chatbot…She’s Conversational! Read More »
Maintaining strong communication with clients is often easier said than done for title companies. When you have to shuffle through stacks of papers all day, it can be burdensome to send reminder emails and make phone calls. And when you do, it’s not always a guarantee that your client will respond timely. So what is …
Add On-Demand Closing Communication with Alanna’s Instantaneous Text/Chat Replies Read More »
When working with clients on a real estate transaction, you must strike a balance with the communications you send. If you don’t communicate enough, they could get frustrated by not feeling they are being kept in the loop. But if you send too many communications, they could get annoyed. Alanna can help you strike this …
Automated Outbound Closing Updates Keep Everyone In The Know Read More »
Customer Experience vs. Customer Service Title agencies understand that customer service is critical to maintaining a strong and loyal client base. In creating a customer service strategy, tile companies tend to think about what they are going to do for that customer when what they should focus on is how they are going to make …
Shifting Focus: Customer Experience vs. Customer Service Read More »
Do you often have a hard time keeping your clients on schedule for real estate closings? Many title companies suffer from scheduling delays when there’s a simple and effective solution- Alanna. Alanna tackles timeline issues at their source- ineffective communication. By employing her conversational AI abilities, your clients are constantly up-to-date on the status of …
Alanna’s AI-Powered Assistance Smoothly Guides Your Clients Through Closing Read More »
What is one of the most time-consuming parts of a normal day for a title company employee? Most of them will agree manual data entry and the document collection process combine to take the most time. Alanna is known for being the leader in conversational AI, but she can automate other processes to make life …
Security is one of the most important things title companies should prioritize, but many overlook. With the busy days you have and shuffling stacks of paperwork, it’s too easy for information to get into the hands of the wrong person by mistake. While mistakes happen, clients and potential clients will be unforgiving, and your reputation …
Sometimes the most stressful part of a title company employee’s job is collecting documents and information from buyers, sellers, and real estate agents. Many times constant reminders are required and forms aren’t received until the last minute. A great way to streamline the closing process and make document collection a breeze is to implement Alanna …
Marketing Anyone who runs a service-based business knows that quantifying those services for marketing purposes is far more difficult than quantifying the features and benefits of a physical product – for instance, a coffee machine or a baby stroller. Title agents often tout their offerings as “customer-centric” or claim to “put our customers first” or …
Focus on Specifics When Marketing a Service-based Business Read More »
Collecting information from real estate agents, buyers, and sellers, can be a challenging process. But what makes it most challenging usually is having to print, scan, and fax forms. Then all of the data must be manually entered into your title production system. Alanna’s Smart Forms can be the updated title tech tools your company …