Breaking Down the Communication Paradigm in the Title Industry

Breaking down the communication paradigm in the title industry

Customer communication is considered important in most industries, but it is truly foundational in the title insurance industry. In addition to the traditional idea of communication as a sales tool or a as an important aspect of customer service, title agents know that communication is critical to actually creating the title insurance product and the […]

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Selling at the Closing Table: Cementing the Opportunity for Future Deals

Selling at the Closing Table

In 2008, at the height of the Great Recession, the federal government, consumer organizations and the financial services industry itself all found themselves asking, “How did this happen?”  Every segment of the real estate industry as well as Wall Street were suddenly under a microscope, as investigators tried to pinpoint the weaknesses in the system. 

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A few simple rules for getting the most out of your technology

Technology getting the most out of it

Technology  We all love new technology, like the most updated smartphone or a brand-new laptop right off the assembly line. For businesses, new applications are often sought out to solve a problem, streamline workflow, organize data, build better marketing programs or better protect systems. In this era, new applications are fairly WYSIWYG – what you

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Catching the Avalanche: The Difference Between What a Title Agency Does and What a Title Agency Is

Title Agents automation

Title Agency Automation A friend of ours likes to say that a title agent basically stands at the foot of a snowy mountain. At the top of that mountain are real estate agents, brokers, loan officers, buyers and sellers—each rolling a rock or snowball down the mountain at the title agent. It’s the title agent’s

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