Cottrell Title & Escrow Receives a Whopping 7% Spike in Positive Consumer Reviews Overnight Using Alanna.ai’s Groundbreaking Text Marketing Service

Alanna.ai - Title Company Software - AI

Utilizing Alanna.ai, a new, impressive communication tool that’s making headway in the real estate industry, Cottrell Title & Escrow was able to launch their recent marketing campaign immediately and effectively, garnering an unprecedented reception and praise from consumers. Naples, FL. 5/19/21 As the technology boom continues across all industries worldwide, it’s no secret short message …

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In A Purchase Market, Real Estate Agents Want To Work With Title Agencies That Make Their Lives Easier

Real Estate Agents

The difference between a refinance-dominated market and a purchase market can be stark for a title agency. It’s just a longer, more difficult process to bring a purchase transaction to closing. There are more people involved: Real Estate Agents and a seller, for starters. There are more emotions and anxieties on the buyer’s end. There …

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Make An Investment In Your Title Agency Staff By Giving Them A Solution To The Ever-Increasing Communications Tidal Wave

Conversational AI for Title Agency

Title Agency Communication One of the keys to having a successful title company is ensuring your staff has all the tools and resources needed to do their jobs efficiently and effectively. Communication is such a big part of the day-to-day duties your title agency staff has to endure, but it often gets overlooked because of …

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Identifying the Differences Between a Scripted Chatbot and an NLP Empowered Chat Interaction

Scripted Chatbot vs NLP Empowered Chat Interaction

NLP Empowered Chat Interaction vs Scripted Chatbot Scripted Chatbots and virtual assistants have undoubtedly transformed the way businesses interact with their client base. This has had a huge impact on the customer support industry. Organizations can provide 24/7 service so their clients can find solutions to issues and receive valuable information regarding everything from products …

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Is It Really A Conversation If Only One Person Is Paying Attention?

Is It Really A Conversation If Only One Person Is Paying Attention

Sometimes, it seems there are hundreds of “communications solutions” available out there for business (and not just title agents).  “End-to-end” solutions. “Best-in-class” solutions. “Universal” or “global” solutions. They come advertised as a way to bring “all interested parties to the table.” They promise secure, no-frills, easy-to-use means of communication among lenders, real estate agents, title …

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Provide Channels of Customer Service Where There is Opportunity to Excel

Title company

Title agents have an opportunity to interact with clients, real estate agents, lenders, and others daily. Your title company might have multiple channels for customer service, like phone lines, email addresses, in-person visits, and even online chatting. However, just because you have multiple ways for a customer to contact you doesn’t automatically mean you’re providing …

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