What could you do at your title company to get ahead of your competition? You might think about improving your marketing, communication, internal processes, and more. All of these factors can contribute to more efficient processes, which will give your title company an edge over the competition. But how can you implement them without hiring …
Get Ahead of the Competition with Alanna’s Abilities Read More »
Real estate agents and title companies have a diverse range of clients. You want to provide the same high level of service to every client, but language barriers can create difficulties. Hiring a translator won’t solve the problem in the long term because they don’t speak every language. However, when you have Alanna on your …
How do you define effective communication? Many people think face-to-face is the best way to communicate, but the reality is this doesn’t happen often in the title industry. Phone calls and emails usually don’t get the job done efficiently either since immediate answers rarely occur. The emergence of conversational AI has turned heads in the …
Proactive, Automated Transaction Outreach Reduces Workload Read More »
When you think about all of the moving parts happening during a real estate closing, it’s amazing to see how it all comes together. But when you evaluate communications, data collection and everything in between, how would you rate your efficiency? Many companies don’t have the right title technology in place to be as efficient …
Title company employees are talented and skilled in their work and repetitive tasks can become boring after a while. When your employees lose their sense of engagement and simply go through the motions at work, it’s hard to get their productivity back in full force. What are you supposed to do when the phone still …
Alanna Alleviates Staff of Simple Day-to-Day Tasks Read More »
Title company employees typically have multiple responsibilities in their organization. While it might seem like you run a well-oiled machine to your clients, what is the internal vibe like within your company? Employees often believe operational efficiency could be improved to make the closing process a little smoother. A simple tool like conversational AI can …
Flexibility is an important component of successful title companies. You might have flawless internal systems in place, but if a particular client doesn’t respond well to them, then adjustments have to be made. This is all part of creating a positive client experience and making the closing process as smooth as possible. Incorporating conversational AI …
Your reputation as a title company has a direct impact on the amount of business you receive. In such a competitive industry, every detail matters. The problem many title companies run into is there’s only so much employees can do to keep up with all the moving parts. What suffers the most is client communication. …
Creating an unforgettable closing experience can be a good or a bad thing depending on how the process goes. If everything is disorganized and stressful, it will be memorable for clients and real estate agents in the wrong way. But if communication is effective and the entire process is a breeze, it will be unforgettable …
Creating the best possible experience for your clients is an essential part of a title company’s role today. So what makes your company stand out from a client experience standpoint? It should start with enhancing your communication efforts, which likely depends on the title tech tools you use. The goal is to ensure your clients …