Alanna Strengthens and Develops a Cohesive Staff

Conversational AI

Having full confidence in your title company staff is invaluable. Not only do you need confidence in their ability to do their jobs well, but it’s also important for them to work well together. With so many different moving parts involved in a closing, if one error or delay occurs, it can throw off the timing of the entire process. A tool as simple as conversational AI can help and Alanna can improve the cohesiveness of your staff.

Keep Your Staff In Alignment With Each Other

Alanna is tied directly to your title production system. So any employee can access the information they need at any time. This can reduce some back-and-forth communications about where a particular client file stands and what you may still be waiting on. Roles and responsibilities can be laid out clearly with Alanna’s title tech tools, which can ensure your staff is in alignment with each other.

Provide Tools And Resources To Achieve Success

If you are confident in your employees’ abilities to do a great job, then you owe it to them to provide them with the tools and resources needed to maximize their skills. Alanna’s conversational AI abilities can remove time-consuming tasks from their workload. This can include answering phone calls, responding to emails, and even collecting documents from clients. When Alanna handles these tasks, your skilled employees can focus more on complicated jobs to boost your customer service even more.

Encourage Brainstorming And New Ideas

It won’t take long for your team to understand the value of Alanna’s title tech tools. When Alanna is treated like an assistant to handle a variety of tasks, consider having a brainstorming session with your team to figure out how to be even more productive. With extra bandwidth, you might be surprised at how many great ideas your team has that they weren’t able to implement.

Make Cross-Training The Norm

Title companies often don’t have the time to cross-train like they want to. This creates a major risk if someone gets sick or leaves the company unexpectedly. One of the best ways to take advantage of Alanna is to use the time-savings to cross-train employees. Not only are you covered in an emergency, but your team will better understand multiple roles and become a more cohesive unit. is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how you can develop a cohesive staff by utilizing Alanna’s skills.