A problem many title companies have when working with clients and real estate agents is they often don’t reply to phone calls or emails promptly. They might be busy in other meetings and forget to call back or simply don’t check their email much throughout the day. When information is needed quickly, even a one-day […]
Can Texting Improve Client Communication in the Title Industry? Read More »
The Alanna Agent App boasts a new ability that our customers have expressed interest in: Mass Texting. In this blog post we will go over what it can do for you and your team. Let’s get started. The Scenarios Here are a couple of use cases that your Title Company might encounter and have a
New Ability: Mass Texting Read More »
A title agent’s job is always demanding, and it’s especially true at the end of the month when everyone is scrambling to complete their closings. Some title agents may even say “there has to be a better way” when it comes to doing their job more efficiently to better serve clients and real estate agents.
The Unmatched Abilities of a Virtual Closing Assistant Read More »
Technology has come a long way in the past couple of decades. Nowadays, it is to the point where if your title company isn’t digitally-advanced, you may lose some business as a result. Or, at the very least, you may not be able to provide high-quality customer experience other digitally-advanced title companies do, which can
3 Characteristics That Sets a Title Company Apart From the Others Read More »
Most title companies don’t experience growth by getting lucky, and growth doesn’t happen overnight. An ongoing effort from every level of your organization daily is essential for reaching new heights with your title company and helping you achieve your overall goals. As with most industries, the customer experience you provide will go a long way
Growing Your Title Company is Ongoing Read More »
Clients and real estate agents rely on the title company to provide fast and accurate information to fill out forms and perform tasks efficiently. This can be a daily challenge for title companies, especially during the busiest times of the year when it seems like there aren’t enough hours in a day to get work
How a Virtual Closing Assistant Can Make Your Title Company Be More Productive Read More »
In the virtual world we live in today, companies may seem behind the times if they don’t use some sort of virtual tool. Title companies often get stuck in the same routines and processes they’ve done for many years, which can lead to closing delays, poor communication, stress for title agents, and inefficient processes. If
Now is the Time to Hire a Virtual Closing Assistant Read More »
Stress is present with virtually every job, and it’s especially present within title companies. However, this isn’t always a bad thing when you manage it appropriately among your team members. The combination of the COVID-19 pandemic and the increase in both refinancing and new home sales have created higher stress levels for title agents recently.
The Benefits of Stress Management for Title Companies Read More »
Many title companies are experiencing higher volumes of work they’ve never had to handle before. This is great for business, but it can be overwhelming to title agents who are already loaded to the max with work to do. Add in the fact that COVID-19 is still a concern and there may be additional stressors
4 Ways to Prevent Employee Churn During Hectic Times Read More »
Mental health is something that often gets overlooked, especially in workplace settings. People deal with stress and anxiety at work differently than others, and most people don’t know what others are going through outside of work, either. Combine this with the additional stress caused by the COVID-19 pandemic and a person’s mental health could be
How Title Companies Can Promote Positive Mental Health Read More »
