Real estate agents rely heavily on title companies for many reasons. They may be juggling several clients and closings on any given day, so they don’t have a lot of free time. When a real estate agent calls a title company for real-time information, they expect the company to be readily available, provide the information […]

A problem many title companies have when working with clients and real estate agents is they often don’t reply to phone calls or emails promptly. They might be busy in other meetings and forget to call back or simply don’t check their email much throughout the day. When information is needed quickly, even a one-day

A title agent’s job is always demanding, and it’s especially true at the end of the month when everyone is scrambling to complete their closings. Some title agents may even say “there has to be a better way” when it comes to doing their job more efficiently to better serve clients and real estate agents.

Technology has come a long way in the past couple of decades. Nowadays, it is to the point where if your title company isn’t digitally-advanced, you may lose some business as a result. Or, at the very least, you may not be able to provide high-quality customer experience other digitally-advanced title companies do, which can

Most title companies don’t experience growth by getting lucky, and growth doesn’t happen overnight. An ongoing effort from every level of your organization daily is essential for reaching new heights with your title company and helping you achieve your overall goals. As with most industries, the customer experience you provide will go a long way

Clients and real estate agents rely on the title company to provide fast and accurate information to fill out forms and perform tasks efficiently. This can be a daily challenge for title companies, especially during the busiest times of the year when it seems like there aren’t enough hours in a day to get work

In the virtual world we live in today, companies may seem behind the times if they don’t use some sort of virtual tool. Title companies often get stuck in the same routines and processes they’ve done for many years, which can lead to closing delays, poor communication, stress for title agents, and inefficient processes. If

Stress is present with virtually every job, and it’s especially present within title companies. However, this isn’t always a bad thing when you manage it appropriately among your team members. The combination of the COVID-19 pandemic and the increase in both refinancing and new home sales have created higher stress levels for title agents recently.

Many title companies are experiencing higher volumes of work they’ve never had to handle before. This is great for business, but it can be overwhelming to title agents who are already loaded to the max with work to do. Add in the fact that COVID-19 is still a concern and there may be additional stressors