That’s Right…Alanna Can Speak 54 Languages!

Conversational AI

Title companies and real estate agents have to be prepared for anything that comes their way. That includes being able to communicate with someone who doesn’t speak English. When you have Alanna on your side, you can communicate effortlessly with people who speak a different language than you. Here are several reasons why this is an important title tech tool to have in your company.

Eliminate The Communication Barrier

One of the biggest complaints of title companies revolve around poor communication. This is highlighted even more when a language barrier is in place. Alanna can detect the language your customer uses in the web chat or text message and respond using the same language from the original message. And the best part? When your title company employees read the exchange, they will see it in English or their own language of choice, with the option to view the translation if they wish.

Meeting Customer Where They’re At

Title companies have to be able to communicate in the native language of their customers. Alanna bridges any gap in understanding so you can meet your customers where they are and have a seamless communication exchange. For example, no worrying about working with a French customer when you don’t have a French speaker on your staff!

Translate For All Abilities

Alanna can speak 54 different languages, which covers the most common languages in the United States and most other countries. The great thing about Alanna’s conversational AI abilities is she remembers when a particular customer spoke a different language in a previous interaction. So when you send a future text message about their file, or even a future campaign or mass marketing event via Alanna, you’ll type it in English, but the customer will see it in their language.

Help With Staff Shortages

Title companies across the country are struggling with staff shortages. And when you need to find a multilingual staff member, it’s even more difficult. One aspect that’s often overlooked is if you find a qualified foreign-language speaker to hire at your title company, they may not speak English. When you have Alanna, you can feel confident hiring them since Alanna will translate their language into English when working with English-speaking customers.

Impact of Alanna Translation

The ultimate goal is to have a smooth closing day, but it can be very bumpy if a language barrier is in the way. Alanna can impact every aspect of the closing process for title companies, clients, and real estate agents. Language barriers are removed and title companies can truly serve every client that comes to them when they have Alanna on their side. is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can help you interact with clients no matter what language they speak.