Finding the best talent for your title company and retaining them is often easier said than done. You have to offer a desirable company culture to start, and it can often feel like you need to offer unique perks to keep happy employees. But the truth is, the best title company employees don’t usually need anything extra to feel a sense of accomplishment at their jobs. They just need to feel empowered to do productive work rather than repetitive tasks all day. When this happens, closing days will be a breeze and you’ll have a happy office.
Happy Employees Are Productive Employees
Title company employees want to be productive and feel empowered to make decisions on their own. Of course, this trust must be earned over time because every decision must have the client’s best interests in mind. But no one likes to feel like they are a robot forced to do the same repetitive tasks throughout the day. The happiest employees are the ones who feel like they have control of a closing, and they will have a sense of accomplishment with every transaction they complete.
Distractions Can Be Frustrating
One of the biggest frustrations staff members have is being distracted from doing meaningful work. These distractions often come in the form of phone calls and urgent emails that pull them away from what they were doing. A phone call that lasts just three minutes could turn into a 10-15 minute distraction because the employee has to regain focus. These types of frustrations can easily be eliminated or significantly reduced with an assistant like Alanna to handle these communications.
Employee Turnover Is Low When People Feel Empowered
The best title companies have strong employees who have worked with them for many years. It’s no secret that those employees feel empowered and proud to work for their company. Otherwise, they would leave to find other opportunities. Alanna’s conversational AI abilities can eliminate many of the tedious tasks staff members would normally have to do. As a result, those staff members can work on higher-level projects that stretch their minds and leave them feeling more accomplished at the end of every day. Everyone is in a win-win situation when this occurs and you’ll have a strong team you can rely on for years to come.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can help your best title company employees feel empowered and accomplished, and happier as a result.