People define effective communication differently. Talking to someone face-to-face is usually the best way to get your message across, but every title company employee knows this isn’t always possible when talking to clients and real estate agents. Phone calls work if the person on the other end actually answers. Emails can easily get lost in the shuffle. So what’s the next best thing in the digital world we live in today? Text messaging is widely regarded as the preferred method of communication for people today. Alanna can help you communicate with your clients with ease by utilizing conversational AI.
What Forms Of Communication Are Used In Your Title Company?
If you’ve noticed some struggles in communication with clients, it’s time to reassess your methods. Phone calls, emails, and faxes are challenging because clients might not be available at all times to provide you with the information you need. But when those are your staff’s only communication options, they have to make it work no matter how frustrating it can be. Alanna’s conversational AI abilities can eliminate these frustrations and help your team communicate with your clients much more effectively.
Text Messaging Is A Top Communication Method Today
Most people have their phones by their side all day. This doesn’t mean they will answer a phone call right away, but they will usually see a text message and respond if it’s important and/or they are available. Clients won’t usually get annoyed at a text message, but they might get frustrated with repeated phone calls. There are very few barriers when sending a text message and the chances of your client reading the message are much higher than them answering a phone call or reading an email in a timely manner.
How Alanna Can Streamline Your Communication Efforts
The right title tech can help you communicate with clients quickly and effectively. With Alanna, you can send your clients text messages with the information they need, even if it’s just a reminder about an upcoming deadline or appointment. Her conversational AI abilities mean a human might not need to interact with clients, but your clients can have peace of mind knowing they can speak with a title company employee when needed. And with Alanna being tied to your title production system, chances are your clients will get all the answers they need without having to talk to one of your staff members.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can streamline communication with your clients.