We’re thrilled so many title and settlement services-related businesses have come to rely upon Alanna as their most dependable, versatile and reliable virtual employee. For the majority of them, that satisfaction comes primarily from knowing that client inquiries are being handled effectively, immediately and consistently…all while other employees are freed from their phone and email …
No matter how great your title company employees are at what they do, burnout is very real and is something you have to monitor. It’s easy for staff to get comfortable with their routine, but this could eventually have a negative effect if they want more challenging opportunities. Adopting a new title technology program can …
Title companies and real estate agents have to be prepared for anything that comes their way. That includes being able to communicate with someone who doesn’t speak English. When you have Alanna on your side, you can communicate effortlessly with people who speak a different language than you. Here are several reasons why this is …
New home buyers are in constant communication with their lenders throughout the process of a home transaction. The lenders also have to be in close contact with the respective real estate agent and the title company to ensure funds are coordinated and to ensure timing is staying on track. Making multiple phone calls and sending …
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Title companies have plenty of opportunities to win business from their competitors. Some of the things that differentiate one title company from the next are the relationships built with real estate agents, communication methods, proactive processes, and providing a streamlined customer experience. A real estate agent’s reputation is on the line with every transaction they …
How Can Title Companies Win Business From Real Estate Agents? Read More »
Title companies often get stuck in going through the same routine when it comes to closing processes. While there are plenty of benefits to being regimented, it can also mean certain processes may be stuck in the past when there are more efficient ways to accomplish the same tasks today. A valuable title company resource …
The Top Virtual Closing Assistant Abilities Customers Are Raving About Read More »
Quick, smooth, and efficient communication are keys to a successful closing experience for everyone involved. With so many different ways to communicate with one another nowadays, it seems like it would be simple to keep in touch and provide timely responses. However, this is constantly proving to be more challenging than expected, as some people …
Let a Virtual Closing Assistant do the Communicating For You Read More »
Title companies rarely have slow times of the month or year. The normal speed title agents have to work at is fast, and then it gets faster as the end of the month approaches. Workloads can be overwhelming at times and can get to the point where you have to find ways to be efficient …
3 Simple Ways a Virtual Closing Assistant Can Reduce Your Workload Read More »
There’s no reason the closing process has to be complex. This is why with 2020 drawing to a close and a new year dawning, it’s the perfect time to make a resolution to simplify the process with a virtual closing assistant such as Alanna! Alanna is a fast and accurate customer service resource for title …
2021 is the Year of the Virtual Closing Assistant Read More »
There’s always a lot to think about when kickstarting the new year. Perhaps one of the biggest goals any business owner should have in mind is how they can make things simpler and more efficient – for themselves, their employees, and even their customers. A virtual closing assistant for title companies such as Alanna can …
Start the New Year Off with a Virtual Closing Assistant Read More »