Blog | alanna.ai

The Title Agent’s Never-ending Battle to Stay Ahead of Collecting Data

Title Agent Data Collection with Alanna.ai

Title Agent Data Collection One of the biggest challenges we face in the title business is combing through historical documents, often from poorly scanned images or, in some cases, from the original recorded documents, and faithfully and accurately transmitting that information into electronic form. Trying to get accurate data from deeds, contracts or legal descriptions […]

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Alanna Alleviates Staff of Simple Day-to-Day Tasks

By Hoyt Mann

Title company employees are talented and skilled in their work and repetitive tasks can become boring after a while. When your employees lose their sense of engagement and simply go through the motions at work, it’s hard to get their productivity back in full force. What are you supposed to do when the phone still

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Improve Operational Efficiency with Alanna

By Hoyt Mann

Title company employees typically have multiple responsibilities in their organization. While it might seem like you run a well-oiled machine to your clients, what is the internal vibe like within your company? Employees often believe operational efficiency could be improved to make the closing process a little smoother. A simple tool like conversational AI can

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Create a Positive Ongoing Client Experience

By Hoyt Mann

Flexibility is an important component of successful title companies. You might have flawless internal systems in place, but if a particular client doesn’t respond well to them, then adjustments have to be made. This is all part of creating a positive client experience and making the closing process as smooth as possible. Incorporating conversational AI

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Why Having a Good Client Communications Plan is Critical for a Title Agency

By Hoyt Mann

Client Communications Plan is Critical for a Title Agency Title insurance, escrow and closing services have always been the most hidden and misunderstood aspects of a real estate transaction for the average homebuyer and seller. They understand the role of the real estate agent, and they know they need to get approved for a mortgage.

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Before you start planning for 2023, take stock of what’s working, and what isn’t.

By Hoyt Mann

2023 Title Insurance Industry Planning You may be too busy wrapping up transactions from a busy summer buying season to think about sitting down to put together your 2023 business plan, but you can at least carve out time to start putting together your inventory. And I don’t mean counting pens and pads of paper.

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AI for Title Drives a Quality Client Experience

By Hoyt Mann

Your reputation as a title company has a direct impact on the amount of business you receive. In such a competitive industry, every detail matters. The problem many title companies run into is there’s only so much employees can do to keep up with all the moving parts. What suffers the most is client communication.

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Create an Unforgettable Closing Experience

By Hoyt Mann

Creating an unforgettable closing experience can be a good or a bad thing depending on how the process goes. If everything is disorganized and stressful, it will be memorable for clients and real estate agents in the wrong way. But if communication is effective and the entire process is a breeze, it will be unforgettable

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Client Experience – a Top Priority

By Hoyt Mann

Creating the best possible experience for your clients is an essential part of a title company’s role today. So what makes your company stand out from a client experience standpoint? It should start with enhancing your communication efforts, which likely depends on the title tech tools you use. The goal is to ensure your clients

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Increase Employee Engagement by Reducing Repetitive Tasks

By Hoyt Mann

Does it seem like your employees are constantly engaged in their work or are they simply going through the motions? You might have the best employees in the title industry, but it’s human nature to feel less engaged when you don’t get a sense of fulfillment every day. For as busy as your title company

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