Real estate agents and title companies have a diverse range of clients. You want to provide the same high level of service to every client, but language barriers can create difficulties. Hiring a translator won’t solve the problem in the long term because they don’t speak every language. However, when you have Alanna on your […]
Multilingual Alanna is Here to Help Read More »
How do you define effective communication? Many people think face-to-face is the best way to communicate, but the reality is this doesn’t happen often in the title industry. Phone calls and emails usually don’t get the job done efficiently either since immediate answers rarely occur. The emergence of conversational AI has turned heads in the
Proactive, Automated Transaction Outreach Reduces Workload Read More »
When you think about all of the moving parts happening during a real estate closing, it’s amazing to see how it all comes together. But when you evaluate communications, data collection and everything in between, how would you rate your efficiency? Many companies don’t have the right title technology in place to be as efficient
Collect and Process Information in Record Time Read More »
Title Agent Data Collection One of the biggest challenges we face in the title business is combing through historical documents, often from poorly scanned images or, in some cases, from the original recorded documents, and faithfully and accurately transmitting that information into electronic form. Trying to get accurate data from deeds, contracts or legal descriptions
The Title Agent’s Never-ending Battle to Stay Ahead of Collecting Data Read More »
Title company employees are talented and skilled in their work and repetitive tasks can become boring after a while. When your employees lose their sense of engagement and simply go through the motions at work, it’s hard to get their productivity back in full force. What are you supposed to do when the phone still
Alanna Alleviates Staff of Simple Day-to-Day Tasks Read More »
Title company employees typically have multiple responsibilities in their organization. While it might seem like you run a well-oiled machine to your clients, what is the internal vibe like within your company? Employees often believe operational efficiency could be improved to make the closing process a little smoother. A simple tool like conversational AI can
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Flexibility is an important component of successful title companies. You might have flawless internal systems in place, but if a particular client doesn’t respond well to them, then adjustments have to be made. This is all part of creating a positive client experience and making the closing process as smooth as possible. Incorporating conversational AI
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Client Communications Plan is Critical for a Title Agency Title insurance, escrow and closing services have always been the most hidden and misunderstood aspects of a real estate transaction for the average homebuyer and seller. They understand the role of the real estate agent, and they know they need to get approved for a mortgage.
Why Having a Good Client Communications Plan is Critical for a Title Agency Read More »
2023 Title Insurance Industry Planning You may be too busy wrapping up transactions from a busy summer buying season to think about sitting down to put together your 2023 business plan, but you can at least carve out time to start putting together your inventory. And I don’t mean counting pens and pads of paper.
Before you start planning for 2023, take stock of what’s working, and what isn’t. Read More »
Your reputation as a title company has a direct impact on the amount of business you receive. In such a competitive industry, every detail matters. The problem many title companies run into is there’s only so much employees can do to keep up with all the moving parts. What suffers the most is client communication.
AI for Title Drives a Quality Client Experience Read More »
