One of the many strange features of the post (late-stage?) pandemic landscape has been a wide spread labor shortage. We see it in restaurants, stores, entertainment venues…just about anywhere that requires people-powered service to keep the doors open. Sadly, in many cases, those doors are closing for lack of employees. A title agency isn’t often […]
Could the labor shortage be a good thing for the title industry? Read More »
We talk frequently here about the importance of title agents making it easy for REALTORS to work with them. It’s just good business, and great marketing. This week, however, let’s talk a little bit about mortgage lenders—another major player in the process and another major source of business for agents. It’s been quite some time,
Do you find it helpful when you receive a notification about an appointment reminder or anything else? Many people do, but at the same time, it’s also too easy to clear the reminder and then forget about it again. As a title company, you want your clients to stay on schedule by sending in documents
The Differences Between Notifications and Alanna Conversations Read More »
As a title company, you always want to provide the best possible service to clients, lenders, and REALTORS. But when you think about it, you should be particularly partial to going out of your way to ensure REALTORS are happy with your service. Lines of communication should always be open to ensure a smooth closing
REALTOR Reputation is Dependent on Title Company Responsiveness Read More »
No matter how busy your employees at your title company are, they have to prioritize communications from REALTORS. In many ways, REALTORS are the backbone of a title company since they often dictate which title company their clients work with. With that being said, it’s important to understand the most common complaints REALTORS have when
Top 3 Complaints From REALTORS When Dealing With A Title Company Read More »
Hiring a new employee is something that should take a lot of thought and consideration. When you hire the right person, everyone’s job is a little easier and you can work more efficiently. But hiring the wrong person can mean wasted time and money. The time you spend finding the best employees for your company
Staff With Great People and Let Them Focus Read More »
There are many aspects of a title agent’s job that they love, and just as many that they don’t like much. While talking to clients, REALTORS, and lenders is usually a pleasant experience, the volume of inquiries on any given day can be overwhelming. In many title companies, agents need an assistant just to respond
Let Humans Do Human Things and AI Do Repetitive Things Read More »
Every title company knows how important their relationship with REALTORS is. It’s often the REALTORS that choose the title company clients work with in a real estate transaction, so you want to cater to their needs as much as possible to continue earning business from them. One of the main reasons why REALTORS discontinue working
Don’t Just Update REALTORS – Engage REALTORS With Intelligent AI Conversations Read More »
When talking about real estate, the purchase market is much more complex and has many more moving parts than the refinance market. And more parties involved in a transaction means more questions via email, phone, and even in person. These moving parts can become overwhelming for a title agent, especially as closing day nears. Using
Embrace the Purchase Market with Alanna Read More »
Most business relationships are formed when a foundation of effective communication is set. All parties in any business relationship have to trust one another, and the best way to earn trust is to be transparent and intelligent during conversations. This is true for title companies whether they are trying to earn business from a real
Intelligent Conversation is Key to Any Business Relationship Read More »