What’s Your Most Resourceful Title Company Asset?

title technology

Every organization should protect its most valuable assets no matter what it takes. The same is true for title companies. But when you truly think about what your most valuable asset is, it’s not the clients, the title technology, or the equipment you have. Those are all vital to the success of the company, but your most resourceful and valuable asset is the people who work for you. They should be protected at all costs and here are some ways you can do it.

People Are A Title Company’s Most Valuable Asset

Every human assistant you have working for your title company is valuable in multiple ways. One thing to always look out for with your employees is burnout. When workloads get to the point where employees can’t focus on their jobs or are always stressed out, then it’s time to make a change. With the right conversational AI tools, you can take away some of your employees’ responsibilities so they can focus on more complex tasks to help clients and move your company forward.

The Role Title Technology Plays In Protecting People

There will always be a need for high-quality human employees within a title company. But that doesn’t mean advanced technology can’t be used to help. Think about the dozens of phone calls and emails they have to answer every day. This is part of their job, but many times the questions could easily be answered with conversational AI rather than disturbing your employees. The right title technology can shield them from those simple questions so they can remain focused on complicated tasks, while you can still ensure your clients are getting the answers they need.

Help Your Employees By Hiring Alanna

Alanna is the title technology you can use to create a better workplace environment and protect your employees. By utilizing conversational AI, Alanna can provide answers to common questions clients, REALTORS, and lenders have throughout the closing process. And the best part about Alanna is she doesn’t need to be trained so you won’t have to worry about putting an extra burden on your current staff members.

Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can help create a better work environment for your employees.