What is the biggest priority for your title company? If it’s not creating the best customer experience possible, then you’re likely falling short of your potential. Title companies often believe they are providing great customer service since they work hard for every closing. But there has to be a balance between working harder and working […]
Customer Experience Tells All for a Title Company Read More »
Empowering Staff Through Automation The real estate market, more than many other industries, is notoriously subject to fluctuations, and we find ourselves in yet another challenging situation. And it’s a strange one! The housing stock remains inadequate for the number of potential buyers. We are still in desperate need of more moderately priced housing, so
Empowering Your Staff in a Challenging Market Requires Careful Consideration Read More »
Feedback Communication Most human beings get into a groove in life…and stay there. “This is the way we’ve always done it,” is a common sentiment in more than a few offices. But what if the way you’ve always done it isn’t working for your customers? Here is the alternative. You are entrepreneurial and innovative and
Want to know how you’re doing? ASK! Read More »
Automation and Millennials There has been a lot written about the graying of the appraisal industry over the past decade, but less so about the same dilemma in the title insurance industry. As escrow officers and title agents age out of our industry, companies scramble to replace the experienced elders of their staff – elders
An Emerging Solution: The Marriage of Automation and Millennials Read More »
Title company employees strive to positively impact their clients and real estate agents. This can be difficult when internal operations aren’t efficient. One mistake can expose a wide range of problems and inefficiencies that most clients don’t see behind closed doors. The good news is title companies are usually just a technology upgrade away from
Enhance Internal Operations with Conversational AI Read More »
Anyone who last bought a home 20 years ago will likely be surprised at how different the process is today. With title technology dictating the flow of transactions, it’s an entirely new process from past decades. But that doesn’t mean it’s a bad thing. In most ways, title technology has enhanced processes and allowed more
How Technology is Impacting the Home Buying Process Read More »
Title companies have more title tech tools available to them than ever before. However, too many title companies are still stuck using outdated technology because they don’t want to change what they have done for so many years. While the job still gets done and closing day still happens, it’s the processes in between that
Title Industry Technology Is More Advanced Than Ever Read More »
Nowadays, talking to an actual human can sometimes seem like an outdated form of communication. Of course, there are still plenty of benefits of having a phone conversation, but it’s much easier to text or web chat with someone. The problem is too many people confuse chatbots with conversational AI. When it comes to the
The Differences Between Conversational AI and Chatbots Read More »
Your title company employees likely go above and beyond to ensure client satisfaction. However, depending on the amount of busywork they have to do, they might fall short at times. As a title company, implementing the right title technology can give your staff the tools they need to keep the closing day on schedule, while
Helping Your Clients and Staff at the Same Time Read More »
Title companies upgrade their title tech tools for various reasons. First and foremost they want to provide the best experience possible for customers. But they also want to ensure their employees are working as efficiently as they can. The good news about Alanna is she accomplishes both of those with her conversational AI abilities. Here
Advantages Alanna Can Bring to Title Companies Read More »