Which of Alanna’s Abilities Would Your Title Company Benefit From the Most?

Title technology

Every title company could benefit from having an extra assistant or two to help answer phone calls, emails, and enter data. The problem is, hiring a new person might not fit within your budget. Or, your employees may not have enough time to train others without putting them more behind on their work. 

What if we said a solution was available to give you an assistant that’s available 24/7 and the training process was minimal? It might sound too good to be true, but it’s not. Alanna is the answer and here are some of her top abilities that could benefit your title company in many ways.

Receive And Respond To Text Messages 24/7

Texting is one of the most preferred methods of communication for clients, REALTORS, and lenders. And as any title company employee knows, it can sometimes be challenging to get anyone to respond to an email or return a phone call. Alanna utilizes conversational AI to answer text messages in a matter of seconds. She can answer general questions or specific file-based questions around the clock for your clients. This can eliminate a lot of phone calls and emails and save your employees time along the way.

Cost Estimates Delivered In Seconds

Clients want to stay updated on closing cost estimates, so it’s one of the top questions they ask. Alanna has the great ability to pull this information from your title production system and send the information back to the client within seconds. It’s delivered directly to your customer via text message and they can view the cost estimates in a clean, shareable PDF file. No more having to answer multiple phone calls or manually calculate the closing costs. Alanna does it for you.

Manual Data Entry Is A Thing Of The Past

Having title technology that can automate certain processes can make every workday more efficient. Manually entering pages of data is one of the most time-consuming jobs for title company employees. But when you digitize and automate the process, the chances for errors go down significantly, and the time available to handle other projects goes up drastically. It’s one of the top abilities Alanna has and can easily give your title company several hours of your work week back.

Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how your title company can become more efficient than ever before.