Everyone involved in a real estate transaction is busy. Your title company employees have multiple things happening at one time. REALTORS are trying to juggle multiple clients. And your clients have their own responsibilities they have to take care of and don’t have time to think about their real estate deal all day. When clients are too busy to provide you with the quick answers you need, Alanna’s conversational AI abilities can save the day. Check out some of the highlights Alanna brings to the table to keep the closing day on schedule.
Answer Client Questions At Their Pace
Clients don’t always have time to answer the phone throughout the day. So it wouldn’t do any good to hire a full-time assistant just to make and answer phone calls. However, what Alanna does is offer 24/7 availability to answer any and all of your client’s questions whenever they have them. Clients are busy throughout the day and might not be able to focus on their real estate transaction until the evening. When they come across any questions, they can simply text Alanna and get the answers immediately rather than having to wait until the next business day.
Proactively Send Messages To Keep Closing Day On Schedule
Busy clients need some assistance staying on schedule, and phone calls and emails usually don’t do the trick. With Alanna, you can send proactive text messages to follow-up on questions or documents, or to simply provide clients with the status of their files. No human interaction is required and with her conversational AI skills, she can respond to virtually any questions your clients have. It’s a perfect way to subtly remind your clients about what they need to do next without bombarding them with phone calls and emails.
Around-The-Clock Support For Busy Clients
Title companies understand that their clients have busy lives and they might not be able to answer questions or communicate during business hours. Instead of hiring an assistant to take phone calls after hours, hire Alanna to provide around-the-clock support. Whether it’s at eight o’clock in the evening or midnight, Alanna will respond to your client’s text message immediately. She can provide answers to virtually any question your customer has so they can stay on schedule and you’re ready to do your job the next day.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how Alanna can help make life easier for your clients.