There’s collaboration involved in all real estate closings. It never fails that when you need to call someone, it goes to their voicemail. And when they call you back, you’re on the phone or doing another task where you can’t answer. Voicemail tag is no fun for anyone, especially when it leads to a black hole of a dozen or more messages you have to take time to listen through. The good news is with the right title technology, you can effectively eliminate or significantly reduce voicemails. Alanna is the technology that can save the day.
How Long Do You Take To Respond To Voicemails?
It’s too easy to ignore the blinking light on your phone indicating you have new voicemails. The problem is when you get so many, it’s hard to prioritize. From a client’s perspective, they expect you to respond timely and within no more than 24 business hours. The reality in many title companies is this timeline is much longer, but that doesn’t make it any more acceptable. With Alanna, you can avoid sending your clients into the voicemail black hole since they can get the answers they need with a simple text message and utilizing her conversational AI abilities.
Making Your Clients a Priority
You can try your hardest to prioritize every client, but if you don’t respond timely to their inquiries, then they may be left thinking they are not important to you. Alanna is the assistant you need who can provide timely responses to clients via text message or web chat so you won’t have to worry about prioritizing voicemails. Alanna is available 24/7, so clients don’t even have to wait until the next business day to get the answers they need. From general questions to specific file-based questions, Alanna has just about all the answers for your customers.
Alanna Can Reduce Phone Calls And Improve Workplace Efficiency
When you don’t have as many phone calls, you won’t have as many voicemails. This is where Alanna’s conversational AI shines. Clients can feel like they are talking to a human via text message or web chat, but most of the time an actual human doesn’t need to be involved. This leads to reduced customer phone calls and allows title company employees to focus on more important tasks. It’s a win-win situation for everyone involved!
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can create a better experience for your clients.