As a title company, you have to set yourself apart from the competition to earn new business. This often involves ensuring your title agents and other employees are on the same page and all-in with representing your company. Everyone who speaks with a client or REALTOR has to be a brand ambassador because a single […]
Alanna is Ready to be Your Title Company’s Brand Ambassador Read More »
Most title companies have to upgrade their title technology at some point to ensure they can offer the best possible service to clients. In many instances, improving communications is the first thing title companies look to streamline. This can involve hiring a new title agent specifically to handle incoming phone calls and emails or making
Alanna Introduces How You Can Have a Real Two-Way Conversation Without a Human Read More »
Market and regulatory influences may finally be converging to force many title agents to a reckoning on a classic struggle between “manning the phones” for customer service and putting the staff’s nose to the grindstone to get the closing done. Many title agents will quickly tell you that customer service is job one for any
When it Comes to Enforcement, it’s not Just the Letter of the Law that Matters. Read More »
Have you ever wondered how you can stay ahead of your competition in the title industry? Many title companies use the same outdated procedures and tools instead of looking for cutting-edge title technology to take their company to the next level. With Alanna’s always available assistant, you can stand out as being an innovative and
Push Ahead Of The Competition With Alanna’s Always Available Assistant Read More »
Every title agent knows how many moving parts there are at any time, no matter how large or small the real estate transaction is. You can do everything in your power to keep closing day on schedule, but the reality is you have to rely on other people to stay on track as well. Sending
Simple Verification of Appointments Can Keep the Closing Process on Track Read More »
One of the many strange features of the post (late-stage?) pandemic landscape has been a wide spread labor shortage. We see it in restaurants, stores, entertainment venues…just about anywhere that requires people-powered service to keep the doors open. Sadly, in many cases, those doors are closing for lack of employees. A title agency isn’t often
Could the labor shortage be a good thing for the title industry? Read More »
We talk frequently here about the importance of title agents making it easy for REALTORS to work with them. It’s just good business, and great marketing. This week, however, let’s talk a little bit about mortgage lenders—another major player in the process and another major source of business for agents. It’s been quite some time,
Do you find it helpful when you receive a notification about an appointment reminder or anything else? Many people do, but at the same time, it’s also too easy to clear the reminder and then forget about it again. As a title company, you want your clients to stay on schedule by sending in documents
The Differences Between Notifications and Alanna Conversations Read More »
As a title company, you always want to provide the best possible service to clients, lenders, and REALTORS. But when you think about it, you should be particularly partial to going out of your way to ensure REALTORS are happy with your service. Lines of communication should always be open to ensure a smooth closing
REALTOR Reputation is Dependent on Title Company Responsiveness Read More »
No matter how busy your employees at your title company are, they have to prioritize communications from REALTORS. In many ways, REALTORS are the backbone of a title company since they often dictate which title company their clients work with. With that being said, it’s important to understand the most common complaints REALTORS have when
Top 3 Complaints From REALTORS When Dealing With A Title Company Read More »
