Have you ever wondered how you can stay ahead of your competition in the title industry? Many title companies use the same outdated procedures and tools instead of looking for cutting-edge title technology to take their company to the next level. With Alanna’s always available assistant, you can stand out as being an innovative and proactive company real estate agents, lenders, and clients can appreciate.
Benefits Of Offering 24/7 Assistance
The great thing about Alanna’s always available assistant is you can offer 24/7 assistance without lifting a finger. People often have questions after business hours, which means they have to wait until the next day to ask. This can lead to lots of delays in the process. Alanna uses conversational AI to answer both general and specific questions about a customer’s file at any time. Customers will feel like they are talking to an actual human either via SMS text or web chat to get their questions answered.
No Need To Hire Another Full-Time Employee
Some title companies believe hiring another full-time employee to handle workloads is the most effective way to get ahead of the competition. The reality is this can often be counterproductive since you have to train the person, not to mention putting them on the payroll. Alanna doesn’t require any training to get the job done right the first time. Once you implement Alanna into your organization, she will have almost all the answers needed to take care of your customers.
Create A Stellar Experience For Everyone Involved
Alanna’s always available assistant can help you create an experience that everyone can appreciate. No one likes waiting on hold or having to wait for a callback to answer file-based questions. Alanna can simply answer the questions via SMS text or web chat so everyone can continue with their days. And when you create a stellar experience like this, who wouldn’t want to work with your title company more often? Your title company will distinguish itself from the competition and could earn more business at the same time.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how Alanna can help you stay ahead of your competition.