Let Humans Do Human Things and AI Do Repetitive Things


There are many aspects of a title agent’s job that they love, and just as many that they don’t like much. While talking to clients, REALTORS, and lenders is usually a pleasant experience, the volume of inquiries on any given day can be overwhelming. In many title companies, agents need an assistant just to respond to these inquiries timely. At some point, you have to take a step back and see what could make certain processes a little more efficient. The goal is to keep title agents busy without overwhelming them, which can be made possible by incorporating the right title tech tools and AI into your company. Here are ways Alanna can help reduce repetitive tasks from your team members’ plates.

Answering Emails And Phone Calls

The phone at a title company is constantly ringing. And when it stops ringing, you might check your email to notice several dozen unread messages from clients, lenders, and REALTORS. It’s a full-time job to keep up with them all, but when you think about it, artificial intelligence can be used to handle a large portion of them. Most of the time the inquiries revolve around closing costs, closing day, and other basic file-based questions. Alanna can easily answer these questions and even more complex ones so your email inbox won’t be full and the phone won’t have to ring nearly as much.

Generating Closing Costs

Generating closing costs is one of the most frequently asked questions at a title company. It might take a title agent 10 minutes to generate this sheet, but Alanna can do it in a matter of seconds. Think about how often you have to do the repetitive task of generating closing costs in a day. Saving 10 minutes per request by having Alanna handle it can add up to a lot of time throughout the week that you can spend doing other high-priority tasks.

Streamline Data Entry With Online Forms

Data entry is something that usually gets passed off to an assistant with not much experience. But instead of hiring a new assistant, implement Alanna and she can streamline the process even more. You won’t have to worry about printing, emailing, or scanning files to clients anymore since these forms can be sent directly to their devices to fill in. Data entry is usually one of the most repetitive tasks title agents can do, but it’s also one of the easiest to eliminate with Alanna.

Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can reduce or eliminate some of the most time-consuming tasks for your title agents.