Accurate Information is Key for a Successful On-Time Closing


Every title company employee knows there are a lot of moving parts that have to happen nearly perfectly to have a successful on-time closing (OTC). You likely have a method you’ve used for many years, but chances are some of your processes might be outdated if you haven’t upgraded your title tech in a while. The biggest question is how you can gather all of the information needed from clients, REALTORS, and lenders timely to ensure the closing process remains on schedule. The answer lies in online smart forms and we’ll explain the role Alanna plays in providing them.

Gathering Documents Timely Keeps The Closing Process Moving

Have you ever experienced a delay in the closing process because you haven’t received important documents from your clients? Most title companies have and many times it’s avoidable. Things that hold up clients from providing you with necessary information can include lack of access to a fax machine, inability to respond to emails throughout the day, or even not having quick access to a printer. Online smart forms solve all of these problems to help clients return information to you quickly.

Manual Data Entry Increases The Risk Of Errors

Not only do online smart forms make it easier and quicker for clients to return information, but they help title company employees as well. The online smart forms with Alanna don’t require employees to have to enter as much data manually. This saves time and reduces the risk of errors, which can delay the closing process. When you think about title tech that makes everyone more efficient while reducing errors, online forms with Alanna are the solution everyone can agree on.

Alanna’s Online Forms Improves Accuracy And Speed

Since Alanna is tied into your title production system, the information the client enters into the online forms is automatically entered into your system. Your team only needs to verify the accuracy of the information rather than entering it manually. And when conversational AI is used rather than back-and-forth emails and phone calls, you could save hours in any given real estate transaction. And when the goal is to have a successful OTC with every transaction, Alanna is the missing piece you’ve always wanted to make the process easier and more streamlined. is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can help you improve the accuracy of the information and help you have a successful on-time closing every time.