The real estate industry is incredibly lucrative. It’s also very competitive. In order to experience business growth, an organization like a title company must find ways to refine its internal operation. They also need to provide clients with a high-quality, unique experience. Failing to do this may result in a title company getting buried beneath the competition.
In our digital world, business growth often means adding technical resources to your everyday process. One title company resource that’s helping organizations better serve their clients is a virtual closing assistant powered by artificial intelligence. Now, it’s important to understand this is much more than a traditional chatbot. An AI-powered virtual assistant can provide a wide range of services, all of which will aid in your efforts to grow your business. Let’s go over some of the things this tech resource can do for you and your clients.
The Ability to Take On More Business
Scaling your title company means handling more clients than you’re used to. To do so, your agents need to be able to use their time in the smartest, most productive way possible. An AI-powered virtual assistant can help with this in a number of ways. First, agents can refer buyers, sellers, and lenders to the virtual assistant when they need simple questions answered. This reduces the amount of time agents have to spend on the phone. Second, with AI-powered virtual closing assistant in place, the process of closing on a home is much faster. The virtual assistant can provide closing estimates, document retrieval, and calendar updates. This type of business efficiency will allow your team to handle more clients than they ever have in the past.
Enhance Your Reputation in the Industry
A bad business reputation can stunt growth for any type of organization. To avoid this, you need to provide a high-quality, unique experience to each client. This is where artificial intelligence shines. A virtual assistant is able to provide dynamic interactions with a level of accuracy traditional chatbots aren’t capable of. This means clients won’t feel like just another number. In addition, a virtual assistant delivers a level of convenience for both clients and agents. The ability to get information and documents via text message at any hour is something buyers and sellers will remember about working with your title company. This can lead to business growth through referrals or simple word of mouth.
Helpful Cost Savings
When scaling your operation, there’s a good chance you’re keeping a sharp eye on the budget and looking for ways to save. It may seem counterproductive to invest in an AI-powered title company resource like a virtual assistant. However, it can prove to be very cost-effective in the long run. With a virtual assistant in place, you’ll be able to provide assistance to your clients 24/7. Furthermore, because a virtual assistant can handle an unlimited number of client requests with unparalleled speed, you can limit the amount of admin staff you employ.
Start Growing Your Title Company Today
If you’re ready to grow your title company in 2020, you need the tech resources that will support your team and client base. Let a virtual assistant give you the power to expand your operation now.
Alanna.ai develops title industry software that’s both flexible and scalable. To learn more, request a demo today.