When talking about real estate, the purchase market is much more complex and has many more moving parts than the refinance market. And more parties involved in a transaction means more questions via email, phone, and even in person. These moving parts can become overwhelming for a title agent, especially as closing day nears. Using the best title tech tools in your company can help manage the flow of communications and allow you to embrace the busy days a little easier. Alanna offers conversational AI that will relieve some of the burdens from your shoulders and streamline processes much more efficiently.
Communication Is Essential In The Purchase Market
Effective and efficient communication is essential in the purchase market. Clients always have questions and real estate agents might need information urgently as well. If they can’t get in touch with you immediately over the phone, they might get frustrated and you could eventually lose their business. This is where Alanna enters the picture. She can answer any question at any time, even after business hours. And the response she provides is almost immediate.
Clients And REALTORS Shouldn’t Know If You Are Overwhelmed
Not responding to voice mails or emails quickly could signify your title company is overwhelmed and can’t handle the volume of work. While REALTORS might let you slide sometimes, they will eventually see patterns and know they won’t get the best service from you during peak times. You should never indicate to clients or REALTORS that you’re overwhelmed either directly or indirectly. Instead, when you feel a sense of being overwhelmed, seek out title tech tools to help you be more efficient for months or years to come.
Let Alanna Relieve Some Of The Burdens Associated With The Purchase Market
Alanna can help relieve burdens associated with every step of a real estate transaction. Most questions clients have pertain to closing day, costs, timing, and more. Alanna can reduce phone calls and emails significantly so title agents can focus on other important tasks. The goal is to ensure all parties in a real estate transaction are satisfied, and Alanna can help you achieve this goal without having to hire additional staff members. The purchase market can be intense at times, but Alanna can make the experience more pleasant for everyone involved.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how Alanna can help you embrace the purchase market.