As the owner of a title company, you understand the importance of facilitating successful closings for your clients. It a crucial function of the real estate title industry, which means the process needs to be seamless, Unfortunately, snags tend to occur, especially with multiple parties and all the moving parts involved. Today, closing agents need the right tools in place to help them close with confidence. Not only does this empower title agents to enhance their skills, but it also leads to a better customer experience.
Today, many title companies are using tools powered by artificial intelligence to aid in the closing process. This technology allows for better communication, organization and automation. A virtual assistant with AI running behind the scenes can act as a point of contact and an information repository. The great part is, both agents and clients can use this tool. The result – a title company can improve the quality of its closing process. Let’s break down exactly how AI can help.
Focus on Important Closing Tasks
When agents have to worry about performing menial tasks, they can’t give their full attention to important elements of the closing. This can lead to details falling through the cracks, missed deadlines and less client care. Artificial intelligence can change all this. With an AI-powered virtual assistant in place, agents no longer have to deal with minor client questions. They can also access the right closing documents and information at any time. AI completely automates this. Clients can turn to the virtual assistant with questions regarding the closing process, financial issues and small details. This means the title company isn’t getting bombarded with calls that take up agents’ time. Instead, they can focus on what they do best.
If everyone isn’t on the same page during the closing process, there’s a greater chance of hold-ups and mistakes. This includes agents and clients. However, with automated tools using artificial intelligence in place, you avoid missteps. A virtual assistant can be programmed to send updates regarding the closing via text message. This could include confirmation of a transaction or crucial financial information. Clients will never be in the dark regarding where things are in the process. An AI-powered virtual assistant can also notify agents of important deadlines so nothing gets overlooked. All this ensures each closing goal is reached on time and without confusion.
A title closing involves a huge amount of information. It can be difficult for agents and clients to keep track of. Furthermore, a successful closing requires 100% accuracy. If anything gets overlooked, it can cause issues for the client down the road. You can solve this problem by implementing an AI-powered virtual assistant. These tools can keep track of vital, up-to-date documents associated with a closing. When a client or agent needs them, they can request access from the virtual assistant. With artificial intelligence in place, you eliminate the possibility of error. This gives your agents the peace of mind they need to close with confidence.
Strengthen Your Closing Process
Today, title companies need to use smart tools to help ensure closings are straightforward and accurate. The use of artificial intelligence is making this a possibility.
Alanna.ai creates AI-powered tools that provide scalable, flexible solutions for title companies. To learn more, request a demo today.