Every title company wants to hire the best talent they can find to fill their open positions. One of the most common positions a title company wants to fill is someone who can answer phone calls, emails, and be a direct point of contact for REALTORS, lenders, and clients. The problem with this is a title agent has to juggle these duties with other important tasks, so they can’t put their full focus into creating the best client experience possible. Alanna could be the multi-skilled and multi-talented employee you need for your title agency and here’s what she can do.
Create A Stellar Client Experience
Creating an amazing client experience means being available 24/7 to answer questions and have conversations about the closing. Not many people are willing to have their phone or computer tied to them 24 hours a day, but Alanna can handle the burden. With her conversational AI characteristics, clients will feel like they are talking directly to a human rather than a robot. And she’s always ready and willing to help clients out.
Collect Information And Data To Streamline Processing
A lot of information has to be collected in any real estate transaction. And once the data is finally received, someone has to input it all manually from email messages, faxes, text messages, and other forms of communication. With Alanna, all of the information can be collected by smart online forms. When information collecting is this streamlined, you can have a more efficient closing process that never runs late.
Be An Ambassador For Your Brand
Alanna does much more than simply answer client questions. She is also an ambassador for your brand and creates memorable experiences for clients, lenders, and real estate agents. She will walk them all through the closing process and ensure they feel comfortable before ending the conversation. And once a real estate transaction is completed, she can engage in post-closing marketing campaigns, which can help with client retention and earning new business. You won’t find many employees who have the skills to handle all of these tasks in an eight-hour day.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how adding a multi-skilled and multi-talented employee can benefit your title agency.