Coffee with Keith (Video)

Alanna Improving Customer Services for Title Agents



In this video episode, Keith and Hoyt Mann talk about the origins of Alanna. Hoyt also talks about how the concept of Alanna was developed in response to the need for better customer service in the title industry. Hoyt also describes how Alanna utilizes artificial intelligence (AI) and machine learning (ML) and is not a typical chatbot.   Utilizing Alanna, their clients can be Best in Class.