Alanna Abilities

Alanna's abilities are always being developed and enhanced. Her number one goal is to make your title company more productive.

Alanna Ai Mark

SUPER ABILITY: SIMPLY TEXT

Answer Time Sensitive and File Based Questions.

Text Alanna to get answers quickly and easily.

Provide fast and accurate answers to file-based or general questions via text message. Proactively send out text messages based on file changes. Manually text customers from the Alanna Agent App.

Simply-Text-Alanna-Ability
Alanna Ai Mark

TOP ABILITY: COST ESTIMATES

Quick and Easy Closing Cost Estimates

Delivered in seconds.

Providing a few pieces of information from your mobile device, Alanna can leverage your closing system to generate buyer/seller closing cost estimates. Estimates are sent directly to your customers as a shareable PDF file.

Alanna Cost Estimates Ability
Alanna Ai Mark

TOP ABILITY: ONLINE FORMS

Eliminate Manual Data Entry 

Digitally transform how you do business.

Alanna can smoothly gather information from realtors, buyers and sellers online (and on-the-go). No need to email, print then scan or fax. Online Forms are Fast Easy and Seamless.

Alanna Online Forms Ability

Other Abilities

Alanna Ai Mark

Document Sharing

Share documents quickly with customers and allow them to quickly share those with their clients via text or email.

Alanna Ai Mark

General Questions

Provide answers to general questions like "what are your hours?" and "where do I send my deposit?"

Alanna Ai Mark

On-Demand File Access

Provide file access anytime, anywhere, 24x7, from your production system to customers using Alanna's communication platform.

Alanna Ai Mark

Outbound Text

Automatically text your customers when there are changes to their file. They can then reply to Alanna and continue the conversation.

Alanna Ai Mark

Manual Texting

Start the text conversation when you need something from the customer. For example asking a question about an outstanding issue or prompting the customer to return a document.

Alanna Ai Mark

File Status

Allow customers to get the status of their file by simply sending Alanna a message with the file number.

Alanna Ai Mark

Create Orders

Alanna can create a completely new order by requesting direct information from customers. No need for manual data entry.

Alanna Ai Mark

Chat Hand-offs

Alanna can hand-off a conversation to a human either automatically or by request. Allow your customers to choose the communication style.

Why Alanna?

In the past, when the end of the month comes around - everyone scrambles - and most title companies could use 3 or 4 extra Closers to answer business critical questions. Alanna is here to help, by offloading easy questions and let your Closers focus on what matters most.