Stress is present with virtually every job, and it’s especially present within title companies. However, this isn’t always a bad thing when you manage it appropriately among your team members. The combination of the COVID-19 pandemic and the increase in both refinancing and new home sales have created higher stress levels for title agents recently. Everyone manages stress differently, but when title companies are proactive in stress management techniques, everyone benefits. These are some of the benefits to expect when stress levels are kept under control.
Boost Productivity And Employee Morale
It’s possible to have so many different things to do and get so overwhelmed with the pressure that nothing gets done. When your title company has a solid culture that keeps employee morale high, title agents are typically more productive and can prioritize tasks on the fly. Implementing technology like a virtual closing assistant can take some of the tedious work off of their plate, so they know they will be able to focus on other specific tasks. By boosting employee morale, you’ll be increasing productivity, confidence, and motivation at the same time.
Reduce The Likelihood Of Workplace Conflicts
Stress makes people say certain things and act in ways they normally wouldn’t. Differences in opinion happen within every title company, but it’s how those differences are handled that makes the workplace a great place to work. Once stress gets boiled over, relationships could deteriorate and weaken the workplace culture at the same time. Encourage employees to take occasional breaks to clear their mind and you may even consider having small team-building events to help people break away from the stress temporarily.
One of the most common internal issues within title companies is a lack of communication. Managers either do not communicate with their employees well or team members don’t collaborate enough. Strengthen communication by letting your employees know you are always available to discuss any concerns, whether it’s workload-related or personnel-related. Strong communication and trust can de-escalate some situations and lower stress levels at the same time.
Build And Unite Your Team
Building unity is critical for title companies. Workflows have to be efficient to satisfy the needs of clients, real estate agents, and take care of the other complex tasks behind the scenes. By keeping stress levels as low as possible, title agents can focus on prioritizing tasks so they are as efficient as they can be. Help them out by implementing stress-management techniques and you’ll have a united team that can operate like a well-oiled machine.
Eliminating stress isn’t possible in the fast-paced title industry. Some stress is necessary to keep employees engaged and motivated to stay on top of their work. However, by monitoring the stress levels of your employees and stepping in at the appropriate times, you can benefit from a work environment that’s built on productivity, efficiency, and unity.
Alanna.ai develops highly flexible software for the title industry. Learn more about this tool today.