Any experienced real estate agent will tell you that handling time-sensitive issues is a big part of their job. Documents must be filed on time, inspections must take place and the closing process requires the adjoining of several moving parts. Any wasted time is detrimental to an agent’s success. It can also hurt the title company’s reputation. However, there’s a way title companies can make things easier on themselves and the real estate agents they work with.
Technology that harnesses the power of artificial intelligence is being used more and more in the title industry. These resources provide virtual closing assistance to real estate agents, which helps the process run much smoother. If you’re a title company, it’s in your best interest to facilitate real estate agents’ jobs. Keep reading to learn how a virtual assistant can make this happen.
Cut Out Menial Tasks
The best way a real estate agent can utilize their time is by addressing the most complex issues involved in the buying and selling of property. This is impossible if they’re inundated with phone calls or emails pertaining to simple questions or are forced to spend time accessing and sending documents. This is why a virtual closing assistant is such a valuable title company resource. Agents can direct buyers and sellers to them to get all the housekeeping information related to the closing. Because this technology uses artificial intelligence, the client still gets customized service and agents can concentrate on tasks that require their specialized knowledge.
Automate Where Possible
When it comes to saving time in the business world, automated resources are invaluable. If a title company has a virtual closing assistant in place, they can cut down on the amount of manual organizing and scheduling they have to do. A real estate agent can use the virtual assistant to communicate with the title, thus cutting down on unnecessary phone calls. The title company only needs to get involved if the real estate agent requires additional assistance. In addition, real estate agents can also access documents pertaining to a client, even from a smartphone or tablet. This type of automation allows an agent to provide a higher level of service without spreading themselves too thin.
In the real estate industry (especially during the closing process), having the right information at all times is critical. Organizational issues equal wasted time, and this means a real estate agent has to backtrack if something falls through the cracks. However, by taking advantage of a title company resource like a virtual assistant, the process of closing on a home remains exact. A virtual closing assistant acts as a repository for information, meaning an agent can be certain documents are up to date. The result is that nothing gets overlooked and no messes have to be cleaned up.
The faster real estate agents and title companies communicate, the smoother the closing process will go. Agents can save time during the communication process by using a title company’s virtual closing assistant as a hub. They can communicate with the virtual assistant via text message and answer client inquiries or provide closing information. This is perfect if the agent isn’t in the office. They don’t have to wait to address important issues, which is a great time saver.
Make Time Savings a Priority
When a title company provides the real estate agents with resources that aid in the closing process, everybody wins. Incorporating artificial intelligence into your current system will help save agents’ time and make things easier for all parties.
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